GENERAL INFORMATION

This page describes the methods of management of the web-site referring to the handling of personal details of the consumer who consults it.

It deals with an informative report which refers to article 13 of d.lgs. no. 196/2003. A legal protection code for personal data for those who consult and use web services offered by this site, for the protection of personal details, telematic access starting from the address: http://www.toscanatour.it corresponding to the starting page of the official web site of Toscana Tour.

"THE OWNER" AND "RESPONSIBLE" FOR THE MANAGEMENT

Following consultation of this site, relative identified details or identified persons can be dealt with.

The owner of their management is Toscana Tour, who has an office in Via IV Novembre 5, 57023 Cecina (LI) - Cod. Fisc. and VAT code 01227350491, .

The person responsible for their management is Mr. Paola Quaglierini, who has an office in Via IV Novembre 5, 57023 Cecina (LI)

INFORMATION REGARDING SAFETY AND PRIVACY CONDITIONS

Toscana Tour, owner of the management of data collected through the company's web-site http://www.toscanatour.it, deals with your personal data in a very confidential manner. The same for requests regarding information, availability or bookings, in the end, is able to offer a professional and efficient service. Information received will not be given to third parties except that of our professional consultants who work within the company. But will be used exclusively, with the aim of, completing bookings and giving commercial information of Toscana Tour.

In accordance with European legislation, Toscana Tour keeping a tight security procedure with the handling of personal data, to prevent the inaccurate use by the same, caused by eventual access of non-authorised persons.

NET-SURFING DETAILS

Computer systems and the standard software proposed in functioning this web-site acquire some personal details of which sending is implied, in the use of Internet Communication Protocol.

Dealing with information which isn't only collected to be associated with identified persons. But also by those, whose interests through data processing and are able to identify the user (consumer).

Under this category of information re-enter the IP addresses or the names of the origin of computer used by user to connect with site. The identified addresses (URI –Uniform Resource Identifier) requests time, the method used to impose the request to the server, the size of file obtained on answer, the numbered code which shows the state of the responding data of the server (good, fine, error etc) and other relative parameters of the operative system and the computer system environment of the user.

These details are only then used to obtain anonymous statistical information on the web-site and to control its correct function. The details might be used to confirm responsibility of damage to the site by hypothetical criminal acts.

DETAILS FURNISHED VOLUNTARILY BY USER

We are sending optional, clear and voluntary e-mails, to the addresses shown on this site, which lead to successive acquisition of the user's address, necessary in replying to the request, as well as other eventual personal details completed by writer.

The treatment of the above-mentioned details needed to send commercial proposals will only be used, and exclusively, with explicit informed approval of the interested party.

Specified informative summaries will be reported progressively and visualised on the web-site page.

USE OF COOKIES

No personal details of the user will be kept intentionally by the web-site.

Cookies are not used for the transmission of information of personal nature, neither the use of c.d. persistent cookies of any type, or rather users' tracing systems.

The use of c.d. cookies sessions (which are not completely memorised on the user's computer and vanish with closure of the browser and are closely confined to the determined transmitted session (made up of random numbers produced by the server ) necessary to consent the secure exploration and efficiency of the site.

The c.d. cookie sessions used in this web-site avoid getting on other technical computer information potentially prejudice for the confidentiality of net-surfing by the user and don't allow the acquisition of the user's personal identified data

SENDING OF CREDIT CARD DETAILS AND SECURITY PROCEDURES

Your personal data and that of credit cards will be transmitted by fax or on-line through a safe server, a safe and protected channel which boasts the most advanced and modern technology, making it possible the coding of personal data and that of credit cards. The method of coding used meets the "Secure Socket Layer" (SSL) – technical security standards.

Your credit card details will be kept by Toscana Tour in a secure manner until your arrival at the hotel. After which this data will be destroyed.

VERICATION OF PERSONAL DATA

You have the right, whenever you want, to consult your personal data which has been registered in our system. You can ask for your personal data by e-mail from info@toscanatour.it. The subject (title) of your e-mail inserted should read "request verification of my personal data".

In case your data isn't correct, it can be modified on your request. You can ask Toscana Tour for the removal of information which is connected to the data-base, sending an e-mail to the address shown above.

For any suggestions or clarifications on security conditions, send an e-mail to the above address: info@toscanatour.it.